***OPEN UNTIL FILLED: This announcement will be open until the position is filled. Cut off points are scheduled in two-week increments. After each cut off point, all compliant applicants received during the previous two-weeks will be reviewed for consideration.***
The Mission Support Division (MSD) provides its customers with a full range of support services and integrated solutions needed to accomplish the Office of the Director of National Intelligence (ODNI) mission. MSD staff provide proactive, comprehensive support, delivered with efficiency, professionalism, and a strong focus on cost value. MSD services include Human Resources, Information Management, Information Technology and Infrastructure, National Intelligence Emergency Management Activity, Security, Counterintelligence, and Facilities Management. To achieve efficiency, MSD also brokers support from other agencies for additional services, including logistics, travel and medical support. To ensure ODNI customer satisfaction, MSD conducts performance management and quality assurance reviews for each business area.
Major Duties and Responsibilities (MDRs)
Serve as the primary government lead for CapNet Program Management Office (PMO) IT Service Management team providing request fulfillment support and resolution to Congressional community users of CapNet.
Provide leadership oversight of IT project activities related to ODNI Facilities projects warranting resolution of issues in project plans, schedules, and overall mitigation of project risks leading to successful project completion.
Oversee and facilitate successful IT logistics planning & resolution of issues associated in project plan and schedule activities related to IT infrastructure requirements supporting new or modified ODNI workspaces across the Intelligence Community; ensure successful execution of spend plans and assess variances in cost and schedule baselines.
Serve as ODNI CIO IT Resiliency Program team lead for all IT contingency support requirements identified by ODNI National Intelligence Emergency Management Activity (NIEMA) for sustaining business continuity plans and operations for ODNI components.
Implement and maintain IT resiliency and contingency operation plans for ODNI component IT systems under ODNI/CIO purvey; promote operational business continuity governance plans for ODNI mission-critical IT systems in accordance with ODNI CIO IT system resiliency initiatives aligned to federal directives.
Oversee the effective integration and interoperability of disparate capabilities developed by separate service providers.
Mandatory and Educational Requirements
Extensive experience in cross community complex programs and making recommendations to improve products and services; considerable ability to deal with service failures and prioritize customer needs.
Demonstrated ability to balance responsibilities among project activities; ability to manage transitions effectively from task to task, adapting to varying customer needs.
Demonstrated interpersonal, organizational, and problem-solving skills, including a demonstrated ability to work effectively both independently and in a team or collaborative environment and to lead and mentor junior colleagues.
Demonstrated ability to communicate, both verbally and in writing, complex information in a clear, concise manner that is targeted to and meets the needs of diverse audiences with different perspectives and objectives.
Demonstrated ability to listen to, clarify, and convey understanding of others' ideas, comments, and questions as well as to integrate and build upon diverse opinions in a manner that encourages the formation of integrated solutions and positions.
Demonstrated ability to develop or implement information systems security plans and procedures.
Demonstrated ability to perform thorough work and conscientious about attending to detail.
Extensive knowledge of one or more computer disciplines/specialties (hardware, software, networks); broad knowledge of other related disciplines.
Extensive knowledge of design, development, and interconnectivity in problem analysis, structured analysis and design, and or programming techniques.
Demonstrated ability to quickly identify and apply new technologies, methodologies, and technical languages.
Demonstrated ability to design and document system specifications and produce prototypes to demonstrate design.
Demonstrated ability to monitor trends in development, including the ability to assess the viability of competing technologies and recommend the adaption of emerging technologies.
Applicants from Federal Agencies outside the IC, please visit www.dni.gov and search the vacancy number for directions on how to apply to this vacancy.
What To Expect Next
The most highly qualified candidates will be referred to the hiring manager for further consideration and possible interview. We expect to make a selection within 30 days of the closing date of this announcement. Due to the large number of applications received, applicants will be contacted ONLY if they have been selected for an interview.
The ODNI is an equal opportunity employer and abides by applicable employment laws and regulations.
REASONABLE ACCOMMODATIONS FOR PERSONS WITH DISABILITIES: The ODNI provides reasonable accommodations to otherwise qualified applicants with disabilities. IF YOU NEED A REASONABLE ACCOMMODATION for any part of the application and hiring process, please notify the Intelligence Community Equal Employment Opportunity and Diversity Office Representative by classified email at DNI-EEOD-RA-ACF@exchange.cia.ic.gov, by unclassified email at DNI-EEOD@dni.gov, by telephone at 301-243-0704 or by FAX at 301-243-1200. Your request for reasonable accommodation will be addressed on a case-by-case basis. PLEASE DO NOT SUBMIT YOUR APPLICATION TO THE EEOD EMAIL ADDRESS. THIS EMAIL IS FOR REASONABLE ACCOMMODATION REQUESTS ONLY. PLEASE SUBMIT YOUR APPLICATION VIA THE EMAIL ADDRESS PROVIDED IN THE 'HOW TO APPLY' SECTION ABOVE.
Job Interview Travel: Candidates from outside the Washington, D.C., area may be selected for a telephone, teleconference, or in-person interview. If selected for an in-person interview, any travel or lodging will be at the applicant's personal expense.
APPLICATION PROCESS: 1. IC employees must apply by the vacancy close date. The IC employee application should include the following... a. A brief (two-page limit) candidate resume or biographical summary. b. A short narrative describing the applicant's qualifications (general and specific) for the joint duty rotational assignment.
2. Consistent with IC Standard 601-1, IC employees must be nominated by their employing (home) element within 10 days of the vacancy close date in order to be considered by the gaining element. Please contact your employing element's Joint Duty Program Office for nomination procedures as some agencies may require written supervisory endorsement at the time of application. IC Element Joint Duty Program Office contact info can be found at: https://jointduty.dni.ic.gov/Contacts.aspx
Any application sent directly by an IC employee to the gaining element will not be considered.
ODNI Recruitment Team A 703-275-3799 Recruitment_TeamA@dni.gov